Cant say enough about Casey's. Straight shooters and upfront. Have had my vehicle here 2 times and both times they did a great job. Thanks so much. We will back again. AWESOME!!!!!!!!!!!!!!!
We have been going to Casey's ever since it opened. Through the years, we have found them to be honest, reasonably priced, and thorough. The work has been done correctly the first time. The turnaround on the cars has also been very timely. If there is a delay, we have been told promptly and the reason why (usually a part has not been available). There have been times when Casey's has tried to fix a problem, could not because it was something the dealer had to do, and returned the car to us without charge. This has happened several times. I would recommend this business to everyone without hesitation.
We have 5 cars in our family and have been to several different Automotive establishments throughout the years but have never felt like we found a place that we were confident in their diagnostics and most of all who we could trust. I had several friends that always raved about Casey's and said take your car there and you won't regret it! So we finally did! Why did I wait so long! We have finally found a place that we can trust 100% and know what they are doing. I always know when I get the "assessment call" that they will be straightforward and honest and give me my best option! Bryan, Brendan and the whole team make us feel like family instead of a dollar sign!!!
We started using Casey's Automotive about 2 years ago. My wife had taken her care to the dealership for a quote to repair a window that had issues going up and down. The dealership quoted over $600 just for the part. Casey's was able to do the repair for around $200 if I recall. 2 years later we have not had a problem with the window since. We have also had a ton of work done on our Jeep with Casey's. They are always upfront about what needs to be done and what may be coming down the pipe. They always communicate and keep us up to date. I couldn't recommend this place more.
Outstanding service, honest brokers, keeps my 2003 Subaru riding well
Appointment made for oil change. I was greeted as soon as I walked in the door. The waiting area is clean and comfortable. Casey’s provides self-service coffee, pop, and water. I was kept informed on the progress of the mechanic. They let me know of numerous maintenance items, both good and not so good. They explained necessary repairs in easily understood language with no pressure. I like to support local small businesses and Casey’s is a very honest shop. I highly recommend Casey’s and I will continue to use them to maintain my cars for many years to come.
I've officially switched over to Casey's for servicing all my cars. Prices are reasonable. Quality of car service great. People are honest and friendly. They offer drop-off and pick-up services. They even have loaner vehicles. And they have a great customer waiting area.
Casey's always provides alternative solutions that saves money and time.
Casey’s is my go-to shop for all of my car maintenance because they are easy to make an appointment with, are always timely (!!!), and are honest about exactly what work needs to be done (vs. what can wait and what is optional). I’ve even begun scheduling inspections at Casey’s so I can fit them into a schedule and know they’ll be on time. This week, though, they outdid themselves. I came in with a burnt-out tail light that needed to be replaced. They couldn’t give me a quote over the phone because they didn’t know if it was a regular bulb or LED, so I popped by minutes after calling. Not only did they look at my car immediately, but they replaced the bulb for free! I didn’t even pay for the bulb itself. I was so impressed, as always, by their expedience, but also by their kindness. Thank you, Casey’s, for cementing your spot as my go-to shop!
I only have great experiences at Casey’s! Eric helps me every time and is very through during his explanations. Prices are fair and reasonable for the area and customer service is great. Both are hard to find in NOVA. Couldn’t recommend them enough!
I have brought my vehicle into Casey's several times now. Each time I have knowledgeable mechanics help me with whatever my car issue was. I have never felt pressured by any sales pitch and have felt respected in terms of what I finally decide to do with my car, given the helpful knowledge of the office staff. Thanks Casey's. I will be back. Gonna need some new tires soon!
Took my car to Casey's Automotive for an oil change today and they exceeded my expectations. I managed to get a same day appointment - they were friendly, fast and provided overall great service. I worked with Eric S. and he was really nice, transparent and helpful. Highly recommend this shop! I'll definitely be back.
They repaired my tire upon walk-in. Their staff is very friendly and accommodating. I will absolutely use them again for automotive services.
Just had my first trip to Casey’s, and it definitely won’t be my last! Unbelievably quick and friendly service. Had the pleasure of meeting the owner, who was kind, down to earth, and super knowledgeable. Highly recommend!
Polite, honest advice. Quality car maintenance. Been going for years. Two thumbs up.
Casey's Automotive is the BEST!! Their customer care and automotive expertise can't be beat. Today, I noticed both my headlights were not working and they were so helpful and fit me in at the end of a very long day as they were about to close. I don't know any other place that would do that. Their work is top notch, and I trust these guys to do the best job possible - and they always do! They have even corrected problems caused by other automotive repair shops. I won't bring my car anywhere else. Thank you, Casey's!
I have taken numerous cars to Casey’s over the years and have always been struck by the outstanding service they have provided.Fair, honest, and efficient service every time with a great team!They will do the research, get the proper parts, and get the work done quickly at a good price.At one point we had door handles on a VW Beetle that broke. Replacements would have entailed replacing the entire door panels which would be very expensive.The guys at Casey’s? They took the time to look around and after some time found a guy that had similar issues and who had found machined handles online for his Beetle.My point is that they will look at all options when finding the best solution for you.A shop where I can leave my cars and feel comfortable that they will do the right thing every time is of utmost importance to me!
I feel safe with Casey's work and appreciate the service crew and the fact they care about us.
came here because I had bad experience with my previous mechanic. The service is really good. Casey's Automotive has great system that makes their decisions and price clear and transparent. The communication is fast and they even follow up with you make sure everything is good. STRONGLY RECOMMEND THIS SHOP!!!
I've gone to Casey's a lot. They providedconstant, reliable guidance and know-how when it came to dealing with my pos Chevy Sonic. They have always figured out my car's issues quickly, and have given near daily updates with it's repair when something came up. They gave me a complementary loner when my starter died and always work with my schedule. Their prices are quite fair and are honestly cheaper than I've paid at several, let's just say, shoddier mechanics. 5/5
Casey's does outstanding work and has the expertise to find and fix difficult problems.
My every experience with Casey's Automotive the last two years has been positive. They've earned my loyalty.
John Powell J.
Remember when your dad told you to find a good mechanic you can trust, like it was a secret to being an adult? Well, Casey's is exactly what he was talking about. Great family owned business, staff is awesome, Brendan is the man. I would give them 6 stars if I could.
The staff at Casey's - from the people I spoke with on the phone to the shuttle driver were all very friendly and helpful. I was given a detailed answer on the process for diagnosing and clearing my check engine light in order to get my emissions inspection done. I loved receiving the full inspection results via text! It was convenient and very easy to read, and I like that I'll be able to go back to reference the findings. I look forward to going back for my emissions inspection and any other time in the future.
We take all of our vehicles to Casey's because we know that we will get great service and we can trust them. All the guys at Casey's are great to deal with.
Casey’s, awesome employees, excellent service, and fair, reasonable prices! Our go to for all automotive needs.
Incredibly Awesome!!! I just picked up my F150 after Casey’s installed a 6” lift, new wheels, tires, cold air intake, side steps and exhaust. Just incredible service and workmanship! Excellence from the initial and ongoing collaboration with Brendan through the completion of the job. Brendan was awesome and provided strong customer focus, communication, ideas and solutions. I could not have asked for a better experience. Casey’s is the go-to automotive shop! Look for before/after pics of my 2019 black F150 on their facebook site.
These guys helped us to get our car ready for a REALLY long trip, they took the time to look the car over, recommend what it needed and what could wait, and gave us a very reasonable price. Casey's takes the time to take care of you and still gets the work done quickly, thanks gentlemen!
I made an appointment for Monday morning. The service was great, fast, and convenient. This was my first time here and I highly recommend it.
We recently moved to the area and needed to get our car serviced. We searched google and chose Casey’s automotive based on their high rating. After meeting Brendan, we understood why the ratings were so high! He is clearly focused on making customers happy! We honestly feel this was the best car experience we’ve ever had. I highly recommend Casey’s to anyone!
Found my tire pressure was low this morning, they got me right in and checked it. They told me to make myself right at home. Everyone is super friendly and they make you feel comfortable. They have snacks and comfy couches while you wait for your car. I highly recommend this place for all of your car troubles!!
Brought my car in for service at their Chantilly location and was impressed by their quick and clear communication, expertise, and prices. I will definitely be returning in the future and their social media pages are worth following.
This place is great! They provide great, fast service and have a comfortable setting while await for my car to be services at both locations. They're knowledgeable and fair priced. Its nice to have a reputable place to take my car(s). Love the friendly staff and free coffee too!
I can't say enough good things about Casey's! They provide the best service, quality, and price in the area. Whether it is a quick oil change or big project Casey's is trustworthy and reliable.
Terrific service. Broke down in aparking lot 400 miles from home. these guys turn up and get me and my son to where we needed to be and then fixed my 92 Mustang while we did our father son thing. Thanks guys, truly a rescue.
Casey's consistently has the best customer service I have ever experienced from a shop. Brendan seems to ALWAYS be there and greets every customer with a smile no matter how busy they are. Take your car to Casey's and you wont be disappointed.
Excellent service, reliable, trustworthy, honest, and fair! My official car repair shop! Casey’s, simply the best!
If I could give more than 5 stars I would. Casey’s Automotive is a great, trustworthy and reasonably priced auto repair shop. Staff is beyond friendly, professional and takes the time to explain the issues if you do not understand. Waiting area is very cute too—stocked with coffee, water and girl scout cookies. Definitely will come back and recommend to friends! Thanks so much for taking care of my car, Bells!
I had my inspection done here. They were very professional and polite. I will be using them from here on out. Great group of people!!
Great service. Very friendly.
Came to Casey's for a car inspection on a used car. Was incredibly happy with the shop; professional, friendly, and they aren't out to make a quick buck on you. They are thinking long term about customer satisfaction and won't play games with you. I didn't have work done, but other customers who were there did, and they were VERY happy. This place gets a strong recommendation from me.
Casey’s is amazing. As a mom of 4, being provided with a courtesy loaner is sooo helpful. Didn’t have to cancel a play date or a grocery store run! Great people providing great quality work.
Always have a great experience at Casey’s. They are very honest about the work that needs to get done, fair in the pricing, and value their customer. The popcorn machine, drinks, and snacks is a nice touch too!
Casey’s is awesome. I loved that they had a kids area. It’s a sanity saver. Like another review said, it’s better decorated than my own living room. The employees were so kind. One even helped my son work the Xbox console since I didn’t know how. They have snacks and drinks too. So many nice things they have to keep you comfy while you wait. The fish were awesome too. I would absolutely come back here. Another bonus is all the work they do for the community.
Outstanding customer service and excellent workmanship. I thoroughly reviewed a number of local automotive shops before picking Casey’s and I chose correctly. These guys are the real deal and you will be hard pressed to find a better automotive team in the local area. I emailed two other locations and never received a response, only an automated email stating “we will review your request and be in touch within 2 days.” I never heard from this business. I emailed Casey’s Automotive on Sunday night requesting an appointment for Wednesday and promptly received an email stating my appointment was in their system and they looked forward to welcoming me on 12 July. For your future automotive repair, tire replacement, or auto inspection service I would recommend Casey’s.
I don’t normally leave reviews but I felt compelled after my visit to Casey’s Automotive today. I brought my vehicle here after it had failed a Maryland inspection and it passed. The mechanic found an oil leak but provided me options for fixing it, rather than completing the most expensive repair. It was pretty clear that the mechanics had my best interest at heart. I will continue bringing my vehicles here and would recommend Casey’s Automotive to anyone else that’s tired of getting hosed by auto repair shops.
Going to update my review. So I go there for my inspection, expecting the worst, a lot of shops you have to, they get me in quickly. Yep my car failed, but they were straight to the point . The guy knew it was a lot of money. But he didn't talk down to me acting like I was clueless with being female or force me to have it fixed right there and then. He even says to me. "Wasn't sure if you wanted to fix it yourself". And I did fix it myself. I also overheard him talking to another lady about her car and in no way did they even attempt to take her for a ride. They treat every customer with respect. Straight forward, honest, and very attentive to my concerns. Relaxing waiting area. Will be my go to from here on out. People that work here are the best. I'll drive past dozens of other shops just to go there. I am more then impressed with them. Just thought they deserved a better review. Yeah, they ARE that good
Great place with a proffessional and honest staff...made an appointment online and was taken care of as soon as I got there...would highly reccomend
Amazing service. I had a 2 inch lift with new rims and tires put on my 4Runner. Brendan was superb!! Instead of accepting the leveling kit I picked out he called the company to make it was the right part and to make sure there were no issues with the suspension it was going on. He also made sure the rims were hub centric and the correct offset for what I wanted and needed. Honest, friendly and full transparency. Keep it up guys!!!
We bring all of our vehicles to Casey's because they are trustworthy, treat us like family and have competitive pricing. In late 2017, we switched to Casey's from another local shop due to the ridiculous diagnostic fees they were charging us for our older vehicle. Casey's is different and doesn't charge unless there is a repair. That alone has saved us a lot of money. The staff is super nice and we just love them!
Everyone at Casey’s is honest and hard working! We will forever be loyal customers! Their Customer service is beyond outstanding. From the minute you walk in, you’re greeted with a smile and the utmost professionalism! And it’s so natural. That’s who they are. They care about their customers and you can absolutely feel it! They are extremely accommodating, (especially in a pinch) and the lengths they go to to make each and every customer who walks in know they are valued and appreciated is absolutely extraordinary! Casey’s is Reliable, dependable, very honest and there’s no sticker shock or surprises when it comes to your bill. They walk through everything with you beforehand and update you as necessary. Couldn’t be any happier with them.
I'm pretty sure people must think I'm crazy to keep writing about my favorite auto shop. Okay, I may be crazy but I'm not wrong. Casey's Automotive is the kind of place that reminds you there ARE honest, wonderful and kind people in the world. Every time I go there, I'm greeted promptly and warmly. These folks are honest and knowledgeable. And....they don't look for ways to upsell you. My husband is crazy picky about who touches our cars-one would think we were driving Jaguars, not Toyotas, lol!-and he keeps one of their mugs on his desk as a conversation starter at work. We are so pleased to have found Casey's! They were thorough with both my car and my husband's car. We felt like we were in great hands and have been recommending them ever since! We're so happy that we are done looking for mechanics. It's Casey's from now on!
Incredibly happy with Casey's Automotive! Brendan was incredibly kind, informative, and fun during my whole experience. How many auto shops can you go to and say the employee was fun?! After having a few bad experiences with dealerships, I decided it was time to check out my other options. I found Casey's online and put in a request for two oil change appointments for mine and my husband's cars. They got back to me promptly and we were able to come up with a time that worked with my schedule easily. I came in today and am so happy I chose to go with Casey's. Not only do they have plenty of amenities to keep you preoccupied (tv, coffee station with different types of coffee and peppermint hot chocolate, snacks, and a fridge with water and different sodas) while you wait for your service, but they also offer a kids room (toys, coloring, tv, comfy couch) for parents to keep their kids preoccupied! I didn't need this service but I love that they offer it. Their oil change comes with a 45 point check which I think is great. Instead of what I've had at dealerships, they take their time to ensure your car is in tip-top shape. Brendan was sure to let me know what services I would need soon and what services he recommends attending to quickly. My only problem: they were offering girl scout cookies and I've been pretty good about staying away from them this girl scout cookie season but I caved. But hey if that's the only "problem" I will definitely be back! 🙂
Upfront and honest. Worked with Eric, who kept me updated on the status of my vehicle and with the availability of parts. Did the work as promised without trying to up-sale me. Will definitely go back (hopefully not too soon) and recommend to others.
They gave me updates via their digital inspection. It made it super simple understanding what was wrong. They provided me a shuttle to work. Overall, it was a great experience. I highly recommend them!
Great shop! I have used them before and will use them again. Good quality, delivers on commitments and fairly priced.
Casey's Automotive is very professional and honest. Would highly recommend.
Professional and friendly service. We use Casey’s for all the vehicles in our family. Highly recommended!
Casey’s is always a 5 star + experience. Brandon and the entire crew give great service every time. Fair, honest and very accommodating. They are always willing to work within your schedule and budget. Best in the area.
Missed the boat on 1/31 inspection. I spoke to Brendan and explained that I needed to be in Nokesville by 12:30 for my sons wrestling tournament. I didn’t even have to ask for a favor he took my keys and told me it would be done ASAP. Definitely coming here again! Thank you Casey’s!
This is a long overdue review. I have been going to Casey's Automotive for the past couple of years since my original factory maintenance package had expired. I just took my vehicle in to get the headlight bulb replaced because I thought it was more involved. They replaced the bulb in minutes free of charge. Wow! All the staff members are extremely friendly. Casey's has always provided superior customer service and I highly recommend them to anyone that is looking for a local automotive shop that will not try to upsell you something that is not needed.
I had a great experience (thanks brendan). I appreciated being sent photos of the issue with my car, explanation, and suggested service. Car was fixed in no time, reasonably priced, and I was on my way. I'll be referring friends
i was referred to Caseys by a coworker and what a great experience. I made an appointment for my state inspection and was received immediately. I was nervous about the results being as I have an older car and was sure I was not getting out of there without a hefty service bill. They immediately put me at ease with their friendly atmosphere and professionalism. The waiting room was comfortable and stocked with amenities to make my wait comfortable. They found some minor problems with my car but to my amazement fixed them on the spot at no charge!!! They have earned my trust and I will be bringing my business there and refer them to everyone I know. Ask for Eric .you will be treated well.
I took my car to Casey’s after several bad experiences at other car repair shops. I received excellent service and everyone was really nice. They were honest and told me all the things that should be done to my car but broke down which things were necessary, instead of saying everything was necessary like other shops do. One time when my car wouldn’t start they sent someone to pick me and they let me use a loner car while they checked out my car. I would definitely recommend them 🙂
I went to Casey’s for a new set of brakes for a BMW 535i XDrive and to get a feel for the service quality and atmosphere after seeing their commercial. They exceeded my expectations in every way.From the time I walked in I was treated with courtesy and respect. After our initial discussion about what I wanted checked, Brendan, my service advisor, offered a loaner for free. The level of service just got better from there. Their work was done quickly, professionally and at a price I expected. They did a thorough safety check and found no other problems. They did NOT start pushing me to do anything for which I had not asked.I will now bring all three (soon to be four) cars in our family fleet to Casey’s and I recommend you do the same!
Awesome customer service. I’ll be bringing both of our vehicles back here whenever the need arises.
10/10 Would recommend Casey's Automotive. From the professional staff to the comfy waiting area everything exceeded my expectations. Scheduled an appointment and got my car inspected in a timely manner. I will definitely be coming back.
5 shamrocks for Casey's and Brendan. Dropped off the car for a 7:30 AM appt and Brende called me at 8:20 with a completed car. Battery replaced in less than time promised and the price was fantastic. Great customer service!!!
Eric was very helpful and answered all the questions I had about the work done to my tundra. Thanks!
I had a great experience at Casey's Automotive recently. They fit me in and had me on my way in no time. You can tell they have a great team working there!
Great and honest people! Went to get my car checked out and they provided information that a recall was available to resolve the problem instead of paying for a repair. Will bring our cars for any future service to them!
I can’t say enough about the guys at Casey’s. I came and delt with Eric he was super helpful and unlike every other experience I have had with other automotive shops everything he told me was going to happen actually happen!! The cost was less then what he quoted me. He said we would call before noon got a phone call at 11am told me my car would be ready by 4pm and I got a call at 3:30 saying it was all finished. I even got a surprise Casey’s cup in my cup holder when I got in the car. Thanks Eric and the guys at Casey’s I will most deff be returning.
Had a surprisingly great experience with these folks. Had unexpected vehicle trouble early before work. Finding that they were open at 0700 that was a huge help. The manager is obviously a great representative for the company. He conveys a sense that customer service is really important to the company. Doesn't hurt that they have two rescue dogs.Would not hesitate to return to them.
Awesome job repairing our Tahoe air conditioning. Fair and reasonable pricing. Great customer service. Check them out.
My husband and I had a car mechanic that serviced our cars for years, but recently became too ill to repair cars any longer. This left me feeling rather lost and vulnerable when thinking of finding someone who could replace our trustworthy mechanic. Then, this week I found an advertisement in the mail for a shop called Casey's Automotive that had just opened a new location in Sterling, Va. I called them the next day and spoke to Bryan, the shop manager. I could not bring my car in during normal business hours, but he explained how I could use their night drop off, which was very easy. I had a long trip scheduled for the weekend, so I was very anxious to get my 17 year old Sequoia checked out to ensure it was trip worthy. Casey's Automotive checked out my car and noted that it was time for my synthetic oil to be changed and that my transmission and differential fluids should probably be changed as they did not look very clean and I had no record of when they were changed last. After a thorough check of my car, those were the only items needing attention. I feel many shops would have seen me coming with my old car and would have tried to take advantage of me by suggesting many things needing replacement. After my positive experience with Casey's Automotive, I feel I have found the automotive shop I was hoping to find. Bryan was very knowledgeable and I feel quite trustworthy. While I was at the shop, a customer came running in that has been a customer for many years. She said she was so happy that Caseys had opened a shop in Sterling, and that they had helped her through a very difficult time with her car after her husband had died, and that she just came in to give Bryan a big hug. They obviously have a fan club, and I'm happy to be a new member.
I would highly recommend Casey's automotive! I recently moved to the area from cross country with two old cars. They both ended up needing work after the trip. The staff was friendly and gave a detailed and thorough check of the cars. We worked with Eric who was honest and extremely helpful. You will not regret taking you car here.
The guys here are great, and treat their customers right. I am always pleased with how quickly the work is completed, and how transparent they are during the process.
I rarely post reviews, but the service was so excellent i just had to leave one this place is very fair and straight forward no hassle their manager was polite and very helpful strongly suggest this place for any future repairs
Had some suspension issue that family and friends couldn't diagnose. We tried a few things, but wasn't able to fix the issue and was growing impatient. After researching shops online, I came across Casey's and thought I'd give them a try since the reviews were very positive. After a day and a half, I got my car back from them perfectly fixed and ready to go. The price was very reasonable, but what distinguishes Casey from the other repair shops in the area was the customer service. They took a very honest and factual approach with their scope of work and kept you informed of their findings, costs associated with any repair, and also providing other solutions to save the customer money. I'm not exactly a beginner when it comes to vehicle repair, so it was refreshing to speak with the manager and not be sold other services I didn't need. One thing to note with some of these area shops that I've personally seen is that sometimes they tell customers to leave a 5 star review for a percentage off their bill or a free oil change. The Reviews are high for this shop for a reason and I would bet that most of these reviews are from real people who had similar experiences and not from some gimmick like the above (cough cough - Centreville Tire & Auto).Highly recommend Casey's to anyone.
This company goes above and beyond for sure! Brendan, a manager at Casey's, personally called around to find the right tire to fit my car. I needed it done ASAP as I had to go out of town. He stopped at nothing to make sure this customer walked away happy, and I certainly did! Fair prices, quality work, and thorough customer service. Will return!
Brought my truck in to have the Catalytic Converters replaced when I found out that Brenden worked here now. Dropped off in the morning, they called promptly to confirm issues and next steps and had it done same day UNDER budget. Brought it back just recently to get more work done on the front end and again, with Tyler's help got it back same day, they even were able to give me a loaner car so I didn't have to take time off work! Brenden even called me the next day (had to pick up after hours) to make sure everything was good with the work. There aren't enough good things I can say about these guys!
Great turkey burger
I took my car to Casey’s for an inspection, oil change, and new tires. I’ve been to Casey’s a few times before and I’m always impressed by the great customer service! Eric was very professional, friendly, detail oriented, and helpful. He was very flexible and accommodating with scheduling, and he made the experience easy and stress free!
Could not have been easier, more helpful, friendly, and saved us a lot of money too. And what I got was a Christmas present for my wife so Brendan coordinated install dates around Christmas. Cant thank them enough and would recommend them to everyone.
Attention to detail, friendly service. Was big into taking my car to the dealer for service but found that this shop was trustworthy and gained my business and recommendation.
I have been here several times and always have tremendous service. I would definitely recommend Casey's.
The staff at Casey's is incredibly helpful and skilled. With my truck having over 100,000 miles I am starting to see them more often and they continue to beat their competitors prices and still provide top quality work.
Came in for oil change and they wowed me the place is nice and clean the service advisor Raul was so professional he explained every detail about my car, we purchased 4 tires and alignment we definitely be back and recommend Casey’s to our friends and family Casey’s team you rock J Vargas
It’s excellent place to repair your car. Eric has excellent customer service and he provided me a reasonable diagnostic repairs. Thanks Eric.
I wish I had found this place sooner! These guys will take care of you.They are honest: my first visit had my car in on a tow truck for what I thought was a blown head gasket, and I told them as much. A very expensive job, but they did their diagnosis and were happy to report that it was actually a much simpler, less expensive repair (replacing the thermostat).They take pride in their work: I came in with an intermittent overheating issue once. Of course, I dropped it off and they couldn't get it to happen. Most places would look at it for a day, maybe two, then give up and call you to pick it up. These guys kept at it for 2-3 weeks (with my permission!), idling it in the parking lot, taking it to pick up parts, anything to try and get the temperature up. As long as I didn't need the car back, they wanted to keep working on it until they found the problem. And they called several times to give me status updates and make sure I didn't need it back. I did eventually end up picking it up, and it hasn't overheated since, but they didn't charge me anything for all that time they had the car. Just the emissions inspection I asked them for. That was awfully generous of them.They're also just friendly people. I've never felt like they were talking down to me, and they've been nice enough to give me a ride after I dropped my car off.As a nice bonus, I was always impressed by how fast their turnaround was. It never seemed like they sacrificed quality to do it.Unfortunately, I moved to a new city recently, and trying to find a new repair shop has made me realize how much I miss this place. I never stressed about car repairs once I found them.
Although I read a lot of reviews more often than I actually write reviews, I feel my experience at Casey’s Automotive warrants me to do so. After a failed state inspection and researching several auto repair shops, my co-workers referred me to Casey’s Automotive. From my initial contact with the shop, I was impressed by the staff’s knowledge and positive attitude to help me. My service advisor, Raul Lucero was very professional, friendly, and detailed! Raul managed all of my expectations on repair time and fees by keeping me well informed. I also needed shuttle service to and from work and Raul was able to shuttle me with virtually no wait time. At previous shops I have sat around for over half an hour waiting for a ride. Thank you Raul and Casey’s Automotive for taking care of me and thanks to my co-workers for the recommendation!
Ali Cagatay C.
Brought the car for pre-purchase inspection. The manager explained the problems of the car in detail. Recommended.
Went in for a flat tire repair. The entire service just took a little over half an hour. Price was very reasonable and they have great customer service.
Successful organizations are a reflection of its leaders. Casey's is truly a "well oiled machine." Brian's reflection of professionalism, integrity, qualified staff and their desire to accommodate both old and new clientele is exemplified in their growth and success. Excellent referral.
I went to Casey's Automotive due to a failed state inspection. I am so glad I went to Casey's as they were very honest about all the repairs that I needed and wasn't after $$$. Raul was very helpful in explaining in detail the issues that were found by the mechanics and even found a nail in the tire that the other place didn't see! They did a courtesy inspection on the vehicle for me and was in and out in about 2 hours. I stayed in their waiting room which is very comfortable, drinks and snacks are offered and a quiet room to work in. Super friendly staff too. Thank you Raul and Casey's!
Excellent customer service. I got my oil change there, transmission fluid and power steering fluids flushed and replace. They gave me a ride and pick me up. That was really nice of them. The service is done righty. The employees are nice. Ask for Brandon, manager. He makes sure you are happy with the service. Bashir
The definition of amazing, or wonderful, is so overused! It doesn't really mean anythings like it used to. You all remember that amazing service we used to get that started us tipping, like the service at the Casey’s Automotive. The service that really makes you say wow. I was WoWed at Casey’s automotive on my first visit. When people get feedback they do one of two things; they take it negatively and say I'm a liar, or they step up to the plate and knock it out of the park! Bryan at the Casey’s knocked it out of the park! I don't care what "Bar Rescue", or "Gordon Ramsay" would say, you cannot comment negativity on fantastic service, and that's what I experience every time I come into Casey’s!Whatever you're doing, it's working!Thanks Again,Professor Peyton
Casey's staff are friendly, knowledgeable, honest, ethical, and their prices are fair. After my experiences with a variety of dealers and private shops over the years, I trust only Casey's to honestly assess and fix my cars.
These people are awesome! I have been taking my car and my wife's car here for a couple of years. Today we brought in her car because it was leaking gas near the trunk. When they inspected the problem they found out that there was a recall from GM for this problem. They sent us around the corner where we have been told it is covered under the recall so there was no charge. Very honest people!
Fantastic experience with this shop. On a Saturday afternoon I had a brake issue go from bad to worse and I just happened to be in the area of Casey's, so I decided to stop in and see if they could help me. It was 2 hours until closing so I thought they would turn me away but they didn't! They drove my car back, diagnosed the issue, and had parts rushed over from another store... they really saved me that day. Everyone was so nice and helpful I will gladly give them return business in the future. Highly recommend!
Excellent service!! The team at Casey's automotive is professional, courteous, diligent, timely, and always give a fair estimate for their work - more than competitive. If you are in the DMV area and need any car service, I strongly recommend Cassey's automotive. I've lived across the country, and this is the best shop I have visited.
I've been bringing my 4runner to Casey's for 2 years now after having numerous bad experiences at the dealership. I've gotten to know most of the guys here on a first-name basis, and most importantly they treat my vehicle like their own. It's not everyday that you get to talk to the actual technicians about issues/ advice about maintaining your particular vehicle. They are a wealth of knowledge. 5 stars from me!
Robert Van P.
I've been going to Casey's for 15 years, following them when they moved from their old location. They have always provided honest assessments and reasonable prices, delivered my vehicles when promised and kept me informed throughout the process each time I've had one of my cars in for service or repair. I was glad to find a reliable repair shop and plan on using them for as long as I live in NoVa.
I called last minute to get my oil changed and Eric fit me in without hesitation even though I could tell they were busy! I was in and out very efficiently. Whole staff was super friendly and helpful! Will definitely recommend Casey's to anyone looking for a shop.
Had a plug foul out at 1:30 PM on a Saturday in Chantilly, 4 hours from my home. Brendan agreed to take a look at it and they quickly diagnosed the plug and replaced it. I was on my way by 3 PM. The cost was reasonable. We were so lucky that it happened on the exit right at Casey's. Especially if you are needing service for your vehicle and you are out of town, don't be scared to go here. I know enough about cars and trucks to know when I'm being taken advantage of and I know that wasn't the case at this place.
The best staff, the best service, the best prices!!!! Hands down, coming from someone who has used dealerships and other garages for service. You don't get these kinds of ratings for cutting corners. Even when something may need to be fixed in the future, Bryan Jewett and his staff are sooooo honest that they'll tell you that it can be held out and monitored, rather than fixed immediately. They are ALWAYS looking out for the customers because their number priorities are integrity, customer service, and customer retention.
Quality work and excellent service with each visit. It's the only place I take my vehicle. Highly recommended.
My go to shop for all the family vehicles. Always honest and fair. You will not be disappointed.
Great service! Always done right the first time!
I have been to Casey's multiple times with my 2 vehicles. Each time I have been greeted with a very knowledgeable person behind the counter. Each experience resulted in my vehicles getting serviced or fixed, within the timeframe estimated and within the price range that was quoted.It is nice to have an honest and reliable auto service close to South Riding.
consistently the best in the area - no question.
Great service, active in the community, honest & quality work. I would steer anyone towards Casey's automotive.
Jessica Carson S.
Casey's automotive is certainly a shop that I trust. A few years ago the dealership that I was going to gave my car the diagnosis of needing a new engine. I took my car to Casey's for a second opinion and I am so thankful that I did as they saved me thousands of dollars. I have appreciated the rides to and from work as well as the option to use a loaner car. Everyone that I have interacted with has always been so helpful ! Better yet , they have a heart for the community that they are a part of.
Great experience! Very helpful staff and affordable prices!
Professional folks and great service.
Our first time here, don't trust dealers, and out of our skill level for this repair. These guys were top notch, provided effective diagnosis, could have suggested to replace the system, however they suggested the less expensive option that could have been the culprit (it was). Friendly staff, and family business. Recommend for anyone looking for honest work from knowledgeable, experienced shop.
Reliable. They take care of their customers and don't try and oversell. They are a throwback to old times with up to date technology.
Prompt service with reasonable prices. Great service, highly recommended.
The guys here are pro's in the automotive industry and are the go to shop for automotive repair. They're customer service arouses me to the point I can't stop talking about it!
Affordable pricing and all around great service! Eric Sauer was at the front desk and was extremely helpful and polite. I would definitly recommend Casey's Automotive to family and friends.
So nice to have someone I can trust to do a good job for an honest price. They gave me a loaner car that can hold 4 carseats, and the staff was great. No pressure to get other services, but they did a thorough assessment of my car, and it is driving so much better now that they fixed the alignment. Would definitely recommend them!!!
So glad I discovered this gem today! This will be our go to place for our automotive needs from now on. Thank you for being honest and polite!
Got my inspection done there today. Quickest and easiest one I've ever done. Everyone at the shop is extremely friendly, and the facility is clean and very comfortable to wait in. They've worked on my vehicles multiple times and I've never had a bad experience. I send all my friends and family there and you should too. Thanks guys!
Great crew over there at Casey's. I'm one of those guys that self diagnoses my truck anytime I hear some new noise and instantly think the worst. After bringing my truck to Casey's several times with my own conclusions on what the problem is or possibly could be I am grateful that I am almost 100% wrong ha. Its great to know there is still a Automotive shop that is out there not just trying to sell you things you don't need (or even think you need for that matter). Great honest bunch of guys and girls over there for sure. I recommend Bryan and Casey's to any and all of my friends for sure. Also, the fact that they have loaner vehicles on the days that I am not able to wait around for repairs or I am just in a hurry with other things allows me to get things done without needing to llan my whole day around a vehicle problem. Thanks a lot Casey's, keep up the good work!! Much success for you in your future!
It's nearly impossible to find a reputable automotive repair shop, but, this is definitely the one. I've been using them for three years now and my car is old and needy. Every time I bring it in it is fixed and ready to go in a short time. More importantly, they fix what is needed - not "repairs" that are unnecessary. If Brian says it needs repair I believe him because more than half the time he tells me I don't need a major repair just yet. So grateful for their service! Super friendly front desk. And one of the most important things to me is their honesty and communication!
Casey's was recommended to me by relatives...and they were right! My tires got fixed right away at a good price, and the people there were super-nice. I will definitely go back there.
Casey's Automotive is the best. I recently had many questions about my car. I spoke to Eric Sauer who answered each and every question--he was very precise, knowledgeable, honest, and extremely courteous. Great job!!!
I have been going to Casey's for about 8 years now. It's the only place I take my vehicle! Their staff is knowledgeable, courteous and most importantly, honest.
Bobby De L.
Casey's has been my families go to auto mechanical for years now. Trustworthy with great realiable service. I plan to continue to come back for as long as my cars need service. Thanks guys for a job well done.
I cannot say how terrific this place is. The service is spectacular. The fellas are great.
Love, love, love this place. Service completely explained and the guys are terrific!
Sharon R. H.
Great shop! I highly recommend Casey's Automotive. Not only have they been available for a quick emergency fix, but they consistently provide quality repair on the regular maintenance. I'm grateful to have found a place I can trust to work on our cars.
Been taking the whip to Casey's for years. These dudes are trustworthy and fix what's broke without selling you superfluous parts you don't need. Bryan's touches to the shop as the new owner have really improved the customer experience, not that it was ever bad. Don't take your cars anywhere else.
Ric S. McClendon, E.
New to the Reston/Herndon area. A few days ago, the alternator on my Jeep failed and I needed to find a repair shop quickly. Started an online search to determine what auto repair shops in the area offered reliable and honest work. With the overwhelming negative customer responses online from nearby shops, I called my friends at Advanced Auto Tech in Lorton, VA and they referred me to Casey's Automotive. The owner and staff were friendly and helpful to get my car in on Monday, give it a top to bottom assessment to confirm the issues and maintenance needed with my car, determine other maintenance needs as well, which was greatly appreciated. Less than two weeks ago, I took my car to another auto shop who did not give it the kind of care and attention to details as needed. Within less than a day, I had my car back, a full assessment done, repairs done, and at an affordable price that did not break the bank. I finally found a shop in this area that I could trust the quality of work, professional expertise, and fair prices for my budget. They even referred me to their website to get coupons offered for services which also helps save money. I would recommend if your looking for an auto shop to visit Casey's Automotive in Chantilly or Advanced Auto Tech in Lorton, VA. Your car and wallet will be glad you did!
I've been a Casey's customer for 17 years and they've always been honest and direct in their dealings. Bill built a solid, smooth-running operation and now Brian has taken over to refine it and give it some modern touches. Trust is the name of the game in the service industry and I trust these guys to give me an honest, fair assessment of repairs and recommended maintenance. They stand behind their work and they team up with other local shops to provide one-stop-shop convenience for specialized auto services. I usually take advantage of the drop-off service, but I've noticed that the revamped waiting room has better amenities than most dealerships. Brian and his team know what they're doing and I know I'm going to pay a fair rate for quality service without worrying about unnecessary up charges.
I will never take my car anywhere else! Very honest and quick.
I've been taking both my cars to Casey's Automotive for many years now. Brian and his team are extremely customer oriented, efficient, have never tried to sell me something I don't need, and they are very good at what they do. They are essentially very good people to do business with. I highly recommend them for all your auto service needs.
I am new to the area so I asked for recommendations for a mechanic. Casey Automotive came highly recommend. Taking your care to a mechanic is always nerve racking, but Bryan and his team are honest and friendly. Everything was explained and ALL my questions were answered. My car runs beautifully and I hope to have it for many, many more miles. I will 100% return to Casey for future maintenance/repairs.
Unbelievable! Great Customer Service! Truly knowledgeable mechanics and they know how to make their customers feel comfortable. They talk to you in "real words" so you know what's wrong, what's being done to fix it and when it will be fixed. I wish they'd open a facility here in southwest Ohio. I'd be their first and most loyal customer.
I am a second generation Casey's customer. My family has been using the shop for 20+ years. Me and my father both bring antique trucks in, same goes for our newer cars. Even when I was in high school I would bring my cars in when I couldn't fix the problem myself. Will never forget when I was 16 years old instead of them robbing me they actually offered me advice on how to fix the problem myself. 12 years later, last week i brought in my Lexus and they just did the exact same thing- told me what the problem was and told me how to fix it myself. They didn't even charge me to look at it. If All companies where as honest as Casey's, the world would be a much better place
Fast service and very reliable group of employees! Great place to take your car for repairs and any other automotive services.
I have been bringing various cars to Casey's for years now and never had anything but the best experiences. Often with auto repair, you not only worry about the quality of the repair, but the honesty and fairness with which you are treated. This has never been an issue at Casey's. I know Bryan will always treat me right and that the repair will be done correctly. More importantly Bryan is a person I enjoy doing business with - and am more than comfortable sending my wife, family, friends there as well. I would strongly and without reservations recommend this shop to anyone in need of any work - from minor inspections and maintenance to major repairs!
Casey's has been taking care of all my work /service vans and personal vehicles for a few years now. I highly recommend their service and have not been disappointed. Reliable mechanics are a hard thing to find in this area that's why I'm sticking with them.
I have been going to Casey's Automotive for years and I have never been disappointed. These guys are very professional and treat their customers with respect. They take time to explain what's wrong with the car and never try to sell unnecessary parts. I highly recommend them if you are looking for good, honest mechanics to look at your car!
Casey's Automotive is our "Go To" business for all our car work. We've been going there for over a decade. Brian and the team are fantastic and knowledgeable. They are very informative on any issues, the sources of the issues and the estimate to repair; both cost and time. We have brought numerous makes and models to them.
We started bringing our car to Casey's a couple of years ago. My brother took his first and the whole family quickly switched our cars from the dealerships to Casey's after.I really appreciate how they always take the time to explain what needs to be done to your car in order for you to make an informed decision. At other shops and dealerships I always feel like I am being taken advantage of, I know when I take my car here they are not doing that. One time I had to take my sisters car in for a quick inspection at another shop and they tried to charge me over $100 for something Casey's quickly took care of for me for no charge.I would absolutely recommend Casey's to anyone looking for a reliable, friendly, trustworthy place to take their car.
Very friendly, expierenced, and knowledgable staff. They were very honest in explaining the problem with car. They even said that it was not an necessary immediate fix, but I decided to get it fixed anyways. The fact that they didn't pressure me into getting my car serviced was enough to sell me.
Was referred to this shop several years ago and won't take our cars anywhere else. The entire staff is friendly, knowledgeable and honest. No sneaky upselling techniques that get you spending more money on unnecessary parts or labor. If you don't have time to stick around, no problem, they offer a complimentary shuttle service as well --- I think it is within a 5-10 mile radius or something. They may not be as fast as a the chain oil/tire shops around, but you are getting a much better overall customer experience with skilled technicians who care about service and your car. No reason for us to give them anything under five stars.
Been bringing my cars here for years. Super helpful staff that do great work with integrity. Highly recommend!
Down to earth atmosphere people. I have gone in a few times with little to no charge for some items. I always cringe when it is time to see the repair bill. At this place I never feel I am being taken advantage of, very fair pricing and excellent service. I will continue to go there as long as Bryan Jewett is there!
My family and I have been taking our cars to Casey's for about a year and a half now and we'll never go anywhere else. Bryan and Ryan are great at dealing with customers and are honest about the work that needs to be done, which is hard to find in the automotive industry. They are also extremely flexible in regards to timing and do their best to meet their customers' needs. Another perk is that they have an adorable shop dog named Letty, who comes into the shop every Friday to greet customers! Keep up the great work, Casey's!
The most honest and hardworking auto repair experts I have trusted my cars with! No need to go anywhere else. I absolutely trust that Casey's has back when it comes to my cars.
Finding a trustworthy automotive company can be very challenging, especially when being a young female. You look for a company that is honest, reliable, costumer-centered service, and quality work. I that found at Casey's Automotive in Chantilly, VA. The company team always provides excellent customer service, fair estimates, and efficient top of the line work. They always answer any questions and maintain integrity and professionalism at all times. I trust them 100% and I highly recommend them!
One of the few, honest shops. Others may say they are cheaper, but you will get exactly what you pay for. They tell you what needs to be done, what you can wait on, and are all about loyalty and respect for the customer. Have trusted them for years, and every time I go somewhere else, I regret not taking it to them.
Great customer service. Always helpful along with quality work. Highly recommended. Very trustworthy.
Brian is a great guy and he always does great work. I trust them implicitly.
Great local repair shop for all types of service. They've done great work on all three cars I've owned. Convieniant location for Chantilly/Centreville area. Very friendly and professional staff. Highly recommend.
Nice guys, great shop! I work right here and he even picks up my car for service.
I thought I was having electrical issues with my car. I called and was able to have my car looked at within an hour and a complete thorough explanation of what was done! Beyond trustworthy service! Highly recommend.
Great place for a quick lube job.
I can't say enough about the service at Casey's. They go above and beyond. I have GMC Yukon truck that I bought new and has always had its share of problems. When I hand it over to Bryan Jewitt and his staff I know it is being serviced professionally and honestly. This week my truck needed a fuel pump and they replaced it. The problem was not solved so they instantly installed another fuel pump at no charge. It is important to them to take care of the problem or they will not charge you. They truly have the most amazing customer service around. I think a lot of people are skeptical when they take their car to a mechanic. You can be confident that Casey's will do the right thing for you and your family.
Excellent service. Very pleased.
Best mechanic I've ever been too. I won't ever go anywhere else again. They came highly recommended by my neighbor and I haven't been disappointed. I've taken both our cars there and have recommended them to family and friends. Each time I've taken a car there they've called and explained at length what the issues are and their recommendations. Honest folk. Highly recommended.
I've reviewed these guys before, wish I could do it again but I'll stick to editing and republishing. I went to Casey's about a tire that went flat on me. Although they couldn't repair my tire due to its size (which requires a certain set of equipment) they gave me friendly, honest, patient advice. They even asked 2 gentlemen who were on a lunch break and they also took the time to examine the issue. And again, they couldn't fix it in their shop but they gave me an excellent recommendation on who could and I also got a great deal. I've worked with this crew a few times in the past and they're just the most patient, humble, most understanding team of professionals. Love these guys, love the shop. I'll always go there first for help with my car. Super reliable. I almost opened another google account just to make 2 comments. internet police frown upon that.
I live in Prince William County and was always of the belief that our cars should be serviced at the dealerships. However, I went to a local shop (through the recommendation of a friend) and realized that I was able to save hundreds of dollars just by not going to the dealership for servicing. One manager in particular at this local shop, Bryan Jewett, made sure that my car was always in perfect running condition!Unfortunately, Bryan left that shop... and with his departure, so did service! After two poorly serviced vehicles without Bryan, I decided to track him down, and follow him to his new location: Casey's Automotive.Yes, it is much further for me to drive from Prince William County, but the drive is WELL-WORTH IT!!! Casey's is tucked away a bit (possibly a little difficult to find the first time around), but again, well-worth the time to go. What I found was what everyone appreciates: friendly and reliable service, honest opinions, professional staff, clean facility... and most importantly, I was able to follow Bryan, who gives the most incredible (always above-and-beyond), personalized service!Definitely try Casey's out... when you do, you'll thank me by taking me out to dinner with the hundreds of dollars you save!
Recently moved to Chantilly, my car broke down and I had to find a mechanic. Casey's was extremely helpful from start to finish. They texted me a towing service phone number and told me the bad news of what had happen to my car later that day. They were honest and professional. The repair was a timely engine repair which in the end would be the price of how much the cars worth. These are people in the service business which look to establish long term relationships with their customers. I highly recommend them and will be coming back for my auto repair needs in the future.
Casey has been working on my cars for almost 10 years. They have never tried to sell me something I don't need and they are very honest and competent
It is impossible to find a better shop than this. Great customer service backed up by great work and honest evaluations. I have been taking my cars here for years and the service is always perfect. I have even consulted Casey's about various issues when getting service done out of state and they have ensured I get the right service and a fair deal. It's hard to find a shop that you can just drop your car off and know that they will do everything in their power to give you the best service and the best deal possible. Casey's is that shop.
I have a number of vehicles for catering and whenever any of them need any work done, I take it to Casey's. Their service is always excellent. I've had emergency situations that they have been able to deal with promptly and effectively. I won't go anywhere else!Dan CapobiancoAmerican Catering, Inc.
I have taken my cars to Casey's for several years now and have always had excellent service. Whether it is for scheduled maintenance for the warranty or fixing a problem with either car, I am confident that Casey's will take care of it quickly and thoroughly. Anytime someone needs car repairs, I always recommend Casey's!
Bill and Brian are THE go-to guys for all my automotive needs. Always give great advice, the work is done professionally and on time, AND done at reasonable prices. The upfront and professional manner of Casey's Automotive is second to none!
I was buying a car in Chantilly and needed somewhere to get a pre-purchase inspection done and these guys were close, and with good reviews. I can say that they were very polite and courteous, quick to respond to emails, got my car in-and-out the day I asked for it, and gave a very thorough report of the inspection, and even offered to renew the state inspection sticker as part of the deal. Very clean shop with nice people. I'm glad I stumbled upon them. I have a feeling I'll use them again.
I have always had a good experience here. They have taken the time to explain my concerns and I do not feel pressured. They are a good group of folks here and I trust them! Thank you for your help with my vehicle!
Took my car to Casey's because my A/C would stop working on hot days. After some troubleshooting they determined that it was the compressor. They got it replaced with no issues. I was able to take my car in and get service with no hassle. The staff was very friendly and courteous. I will be coming back here!
We have been going to Casey's for as long as they have been open in Chantilly. Between my husband and me and now my children, Casey's has serviced 10 cars of all different makes and models. The service has always been great; fast, thorough, and correctly done in a timely manner. They are always willing to help and have worked around our schedules, if possible. They are also very honest. If the work, or some of it, does not need to be done, the mechanics won't do it nor will they charge for it as I have had some other mechanics do. I have recommended Casey's to many of my friends.
Needed to get my motorcycle inspected so I figured I'd give the places around my work a call to stop by on my lunch shift. The first place I called had "run out of stickers." What? Second on my list was Casey's, and boy am I glad I went there. The phone answering was prompt (I hate being on the ringer...) and I had asked first off: If they did motorcycle inspections, and if there was a wait. I was told they did and there was no wait just bring it down. So I stopped by on my lunch break and got the bike inspected, but as it turns out, my headlight bracket had snapped and was drooping. Not only did (Brian..? Brad...?) take me in the shop to show my what the problem was, he called 2 places around the area that could weld it up for me. Now that's customer service! When I arrived at the welding shop, I was informed that it could not be welded, being cast aluminium. Oh well, I went back to work and went home.As soon as I got home I realised that I had a set of spare headlight brackets in my spare parts box in the garage! Ecstatic, I quickly swapped them out called Casey's to see if they were still open, sure enough the guy I had spoken with earlier promptly answered the phone again (its the little things... and it was around 5:45pm) and said it was no problem, bring it back down and they'll complete the inspection.Needless to say I am MORE than happy with the service provided here and will recommend them to anyone I know needing service. Thanks guys!!
From accurate diagnosis to speedy service and trusted technicians, Casey's is your place for free pick up and drop off while your vehicle is in their good hands. Their new location in Chantilly is now visible to more people and if you are looking to try a new mechanic or get a second opinion, I urge you to try them out!
Casey's is a very friendly, solid establishment. Simply put, they'll do exactly what your car needs, and at a decent price. I'd recommend it to anyone.